Privacy Policy

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CareBridge Services Ltd is committed to protecting your privacy and handling personal information responsibly and securely.

What information we collect

We may collect personal information such as your name, contact details, and enquiry information when you contact us by phone, email, or through our website. We only collect information that is necessary and relevant.

How we use your information

We use personal information to:

• Respond to enquiries and requests
• Discuss care needs and arrange services
• Communicate with individuals, families, and professionals
• Meet legal, safeguarding, and regulatory requirements

Lawful basis

We process personal data in line with UK data protection law, including where consent has been given, where it is necessary for providing care, or where required by law.

Sharing information

We only share personal information where lawful and appropriate, such as with healthcare professionals, local authorities, regulators (including the CQC), or emergency services when required. We do not sell or share personal data for marketing purposes.

Data security

We take appropriate steps to keep personal information secure and only allow access to authorised individuals.

Your rights

You have the right to access, correct, or request deletion of your personal data, and to withdraw consent where applicable.

Cookies

Our website may use cookies to improve functionality and user experience. You can control cookie settings through your browser.

Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 info@carebridgeservices.uk

📞 07915738969